Terms & Conditions

Last updated: September 9, 2026

These Terms & Conditions ("Terms") govern your use of the website, services, and SMS messaging program offered by Center for Asthma Allergy and Respiratory Disease PLLC (DBA CAARD) ("CAARD," "we," "us," "our"). By accessing our website, contacting us, or opting in to text messages, you agree to these Terms.

Description of SMS Program and Messaging Use Cases

Center for Asthma Allergy and Respiratory Disease PLLC (DBA CAARD) operates an Application-to-Person (A2P) 10DLC SMS program. By opting in — for example, by checking the SMS consent box on our contact form and submitting your mobile phone number — you agree to receive text messages from us related to your inquiry and your care with our practice.

• Program name: Center for Asthma Allergy and Respiratory Disease PLLC (DBA CAARD) Patient Notifications.
• Message types: Transactional and informational text messages, including appointment requests and scheduling, appointment confirmations and reminders, testing and rehab session reminders, patient forms and billing follow-ups, and general office communications.
• Message frequency: Varies based on your interaction with us. You may receive messages only when there is activity on your inquiry or your appointments.
• Typical use cases: Appointment request follow-ups, appointment confirmations and reminders, pulmonary rehab session reminders, requests for completed patient forms, and general office follow-ups.

Our SMS program is used for scheduling and administrative communication. It is not a channel for clinical advice, test results, prescription requests, or discussion of your medical condition. Please use our patient portal or call the office for those matters.

Instructions to Opt-Out

You may cancel your participation in our SMS program at any time. To opt out, simply reply STOP to any text message you receive from us. Once we receive your STOP request, you will be unsubscribed and will no longer receive SMS messages from our program.

You may also request removal from the SMS list by emailing us at [email protected] or calling (603) 964-3392.

Note: Opting out of SMS messages does not affect your ability to use our website, receive care at our practice, or receive non-SMS communications from us.

Support Contact Information

For help, questions, or support related to our SMS program, website, or services, please contact us:

• Phone: (603) 964-3392
• Email: [email protected]
• SMS help: Reply HELP to any message for assistance.
• Office hours: Monday – Thursday, 8:30 AM – 5:00 PM and Friday, 8:30 AM – 4:00 PM (Eastern Time).

Center for Asthma Allergy and Respiratory Disease PLLC (DBA CAARD)
65 Lafayette Rd., Suite 202
North Hampton, NH 03862-2480

Disclosures for Message & Data Rates

Message and data rates may apply. Standard messaging rates charged by your wireless carrier will apply to all SMS messages sent to and from us. We do not charge a separate fee for sending or receiving text messages as part of our program. Please contact your mobile service provider for details about your specific messaging plan and any applicable charges.

Consent is not a condition of care or purchase. Agreeing to receive SMS messages is not required to receive care at our practice or to purchase any goods or services from us.

Carrier Liability Disclaimer

Our SMS program is supported on most major U.S. wireless carriers, including but not limited to AT&T, Verizon, and T-Mobile. However, message delivery is subject to your carrier's network availability and service terms.

Carriers are not liable for delayed or undelivered messages. We are not responsible for messages that are not received due to carrier network issues, device incompatibility, incorrect phone numbers, or changes to your phone number or carrier.

Age Restriction

By opting in to our SMS program, you represent and warrant that you are at least 18 years of age and that the mobile number you provide belongs to you. Individuals under 18 may not enroll in our SMS program. A parent or legal guardian may enroll their own mobile number to receive appointment communications regarding a minor patient in their care.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information, including SMS opt-in data. We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for marketing or promotional purposes. Protected health information is governed separately by our Notice of Privacy Practices, available from our office.

Website Use & Intellectual Property

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. All content on this website — including text, images, logos, and graphics — is the property of Center for Asthma Allergy and Respiratory Disease PLLC (DBA CAARD) or its licensors and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

No Medical Advice; No Provider-Patient Relationship

Content on this website and messages sent through our SMS program are for general informational and administrative purposes only. They do not constitute medical advice, diagnosis, or treatment, and should never be used as a substitute for consultation with a qualified healthcare provider. Always seek the advice of your physician with any questions about a medical condition.

Submitting a form, sending a message, or receiving a text from us does not create a provider-patient relationship. Such a relationship is established only through an appointment and evaluation at our office. Appointment requests are not confirmed until our staff contacts you.

Appointments, Insurance, and Billing

Appointments, testing, and program participation are subject to availability and to our office policies, which are provided to patients separately. Insurance coverage, benefits, and patient financial responsibility are determined by your insurance plan and are governed by your patient financial agreement with our practice, not by this website. Information on this website is for general informational purposes only.

Disclaimer of Warranties

The website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the site will be error-free, secure, or uninterrupted, or that information on it is complete or current.

Limitation of Liability

To the maximum extent permitted by law, Center for Asthma Allergy and Respiratory Disease PLLC (DBA CAARD) shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, this SMS program, or reliance on information provided through them. Nothing in these Terms limits any liability that cannot be limited under applicable law, and these limitations do not apply to the professional medical care we provide to patients.

Indemnification

You agree to indemnify and hold Center for Asthma Allergy and Respiratory Disease PLLC (DBA CAARD) harmless from any claims, damages, liabilities, and expenses arising from your violation of these Terms or your misuse of the website or services.

Governing Law

These Terms are governed by the laws of the State of New Hampshire, without regard to conflict-of-law principles. Any disputes shall be resolved exclusively in the state or federal courts located in New Hampshire.

Changes to These Terms

We may update these Terms at any time. Continued use of the site or services after changes are posted constitutes acceptance of the revised Terms. The "Last updated" date at the top of this page will reflect any changes.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Center for Asthma Allergy and Respiratory Disease PLLC (DBA CAARD)
65 Lafayette Rd., Suite 202
North Hampton, NH 03862-2480
Phone: (603) 964-3392
Email: [email protected]